I placed my ‘Full Access Pass’ purchase order, but have not received a confirmation email with information about how to access my purchase. Is there a delay?
Your free access pass will automatically be upgraded to to a full access pass which means you can access the premium sections on each session page see any of the sessions that have already happened so far. Go to the schedule here https://startupacademy.org/sessions
Regarding not receiving the email, our system automatically generates a confirmation email and immediately sends it. There are a few common issues:
- You use Gmail and the email has landed in your ‘Promotions’ tab.
- The email somehow landed in your Junk or Spam folder.
- You’ve marked one of our emails as Spam. When this happens, our system is forbidden from sending any email communications to you. No hard feelings!
If you are still unable to find your confirmation email, please submit a support request in the contact form below.